OVERVIEW

A construction management dashboard designed to help organizations track, manage, and prioritize projects through a simple, intuitive web interface. The platform enables visibility across roles—allowing stakeholders, consultants, contractors, and admins to access project data based on permissions, improving coordination and productivity.

MY ROLE

Lead Product Designer

RESPONSIBILTIES

UI & Interaction Design · Information Architecture · Prototyping · Usability Testing

TEAM

Stakeholder’s team,

2 UX designers

DURATION

7 weeks

What was my role & responsibility?

I worked end-to-end on this project, from discovery to final UI delivery. My responsibilities included understanding user pain points across multiple roles, simplifying complex project data, defining user flows, designing wireframes and UI, and validating solutions through usability testing.

I collaborated closely with stakeholders to translate complex construction workflows into a scalable, role-based dashboard experience.

What was the opportunity space?

Construction teams were struggling to manage projects efficiently due to fragmented data, unclear ownership, and lack of visibility into timelines, costs, and workloads. Existing tools made it difficult to:

Track project progress and ownership

Understand employee workload distribution

Prioritize projects based on deadlines and financial impact

Anticipate delays and cost overruns

This presented an opportunity to design a centralized, role-aware dashboard that could reduce cognitive load and improve decision-making.

Problem & Key Concerns

Difficulty tracking multiple projects and responsible employees

Poor visibility into individual workload distribution

Low productivity due to lack of prioritization tools

Inability to foresee delays based on cost, timelines, and dependencies

High time and cost overhead in managing projects manually

Goals

Improve clarity and understanding of project data

Enable better project ownership and workload redistribution

Support multiple user roles with appropriate permissions

Build a scalable, simple, and intuitive system

PROCESS

Discovery & Ideation

I began by understanding the needs of five key user roles: Director, Admin, Consultant, Contractor, and Client. Through stakeholder discussions and analysis, I identified pain points and mapped user needs to system capabilities.

  • To make sense of highly complex datasets, I worked on:

  • Decluttering raw data provided by stakeholders

  • Creating object–action and object–attribute matrices

  • Validating assumptions through stakeholder reviews

This significantly reduced cognitive load and improved shared understanding across teams.

Data Understanding & debriefing

This is how data was presented and explained to us by the stakeholders team and the task was to declutter the data and understand the complex flows and make it simpler to comprehend.

The first task we did with the data points was build a Object - Action & Object - Attributes matrix and presented it to the stakeholder to cross-verify and validate the matrix. With the stakeholders feedback, we were able to significantly reduce the cognitive load in understanding the complex & cluttered data.

Use Case Scenarios & Information Architecture

Based on the data and role requirements, I defined 25–30 use case scenarios to ensure the system supported real-world workflows. I then redesigned the information architecture to:

  • Reduce unnecessary steps

  • Minimize clicks

  • Create clearer, role-specific task flows

This helped align teams and provided a strong foundation for design decisions.

Sketches & Wireframes

Using insights from task flows, I explored layout and structure through low- and mid-fidelity wireframes. The goal was to translate complex workflows into clear, predictable patterns before moving into visual design.

USABILITY TESTING

Usability testing was conducted to validate:

  • Ease of use

  • Task completion speed

  • Flow clarity across roles
    Moderated remote sessions were held with stakeholders completing real tasks while sharing feedback. Observations helped refine navigation, hierarchy, and interaction patterns.

Feedback

The end users seemed to be quite satisfied with the task completion rate as we measured the level of satisfaction from their facial expression during the testing. Here are some snaps with the feedback provided by the users.

The first task we did with the data points was build a Object - Action & Object - Attributes matrix and presented it to the stakeholder to cross-verify and validate the matrix. With the stakeholders feedback, we were able to significantly reduce the cognitive load in understanding the complex & cluttered data.

COMPONENT LIBRARY & UI DESIGN

I designed a reusable component library to ensure consistency and scalability across the dashboard. The final UI focused on:

  • Clear data hierarchy

  • Reduced cognitive load

  • Role-based visibility

  • Simple, scannable layouts

RESULTS

To evaluate effectiveness, success was measured using:

Ease of use

Overall user satisfaction

Testing showed improved task completion and higher confidence navigating complex project data.

WHAT COULD HAVE BEEN IMPROVED

More extensive user research with external users

A/B testing to validate design decisions at scale

Reducing long-form inputs using grid-based layouts to minimize scrolling

STAKEHODLER FEEDBACK

“It was a pleasure to work with Tanvi and team. We had a very complex requirement to create a bespoke application, and the end result was brilliant. The team was diligent, fast, and truly understood our business and vision. We look forward to continuing this partnership.”

CONCLUSION

This project highlights how clear information architecture and role-based design can transform complex operational workflows. By focusing on clarity, scalability, and usability, the dashboard empowered teams to manage projects more efficiently, reduce overhead, and make better-informed decisions.